An emergency response call center service is available to help you and your family deal with crisis. Our emergency call center service operates 24/7/365 because emergencies come at any hour of the day. Efficient call handling of emergencies is essential to the success of your business. Critical calls require call handling expertise and messages delivered quickly to your on-call personnel. Our response service has a proven track record of efficiency by offering superior call center technology and trained operators that follow your protocol for emergency response.
Our emergency response call center offers redundant backups to make sure we will always be here when you need us. Our staff is knowledgeable and operates quickly in the event of an emergency with immediate responses to each call by following the protocol you set. We collect our client's information, document the caller's issue, and connect the caller with a representative from your company. This can mean patching the emergency caller through to you as well as texting the message to your cell phone or pager. And, after we have connected the caller to a member of your company, we will email you a record of the telephone call for you to keep on file. All calls are recorded to ensure data is accurately captured and randomly reviewed for quality assurance to ensure we are following your protocols exactly. Safety of our clients is our priority!
Contact us to learn more about our services, or to arrange for a free consultation.
Call Home Retirement Services today (403)619-7435
Email : info@homeretirement.ca
